Terms

TheraNotes terms of use

These terms set expectations for authorised use of the TheraNotes FCA assessment workspace. Organisational policies, employment obligations and professional standards continue to apply.

Last updated 16 July 2026

Authorised clinical use only

TheraNotes is an invite-only service for authorised Flourish Health Australia personnel. You must use your own account, keep credentials secure, follow access controls and notify your administrator promptly if an account or device may have been compromised.

Current assessment information

Only information required for the current participant and FCA may be entered. The current workflow records document references rather than uploading source files. You must check participant identity, authority to collect and use the information, source relevance and accuracy before relying on it.

Clinical responsibility

TheraNotes provides assessment capture and review support. It does not:

  • provide medical, legal or funding advice;
  • replace assessment, clinical reasoning or professional judgement;
  • turn recorded information into clinical opinions, recommendations or funding outcomes; or
  • issue, sign or submit a report on behalf of a clinician.

The responsible AHPRA-registered clinician must verify the saved assessment information, attribution and gaps, apply their own clinical reasoning, and own the final signed report prepared through the organisation’s approved process.

Prohibited use

You must not:

  • access records without a work-related need and appropriate authority;
  • transfer facts or recommendations from one participant into another participant’s FCA;
  • attempt to bypass security, role, capture, review or download controls;
  • represent an FCA Assessment Notes Pack as a completed, signed or issued report; or
  • use the service for unlawful, discriminatory, deceptive or harmful activity.

Availability and changes

The service may be changed, suspended or unavailable for maintenance, security or operational reasons. Reasonable care is taken in operating TheraNotes, but uninterrupted or error-free availability is not guaranteed. Material changes to these terms will be published on this page.

Questions

For access, privacy or service questions, contact admin@flourishhealth.com.au or call (03) 7043 7778.